Shipping policy

This Shipping policy sets out the terms for delivering orders placed in the SPACES by bēzier™ web shop (spaces.bezier.hu).

Shop operator: Harangozó Krisztián e.v. (tax number: 69042331-2-24)
Address: 5900 Orosháza, Kossuth Lajos utca 9.
E-mail: webshop@bezier.hu

1. Delivery methods

1.1. GLS courier – home delivery

Ordered products are delivered by GLS courier to the delivery address given by the customer, on working days, within the time window set by the courier. We send an e-mail notification when the parcel is dispatched and about the expected delivery.

1.2. Personal pick-up

Personal pick-up is also possible at a pre-arranged time: 5900 Orosháza, Kossuth Lajos utca 9. The time is arranged by e-mail: webshop@bezier.hu

2. Production and delivery times

Our products (WallArt, wall murals, wallpaper) are made to order, so the total lead time has two parts.

Production time: typically 3–5 working days. Larger, more complex or special orders (for example a large-area wall mural, a custom size or a custom image) can take longer, and we will inform you individually.
Delivery time (GLS): the courier usually delivers the dispatched parcel within 1–2 working days.

The total lead time is therefore typically 5–7 working days, depending on the nature of the product and the time of the order. The specific deadline is stated in the order confirmation e-mail.

3. Shipping costs

The shipping cost is determined by the chosen delivery method, the size and weight of the parcel and the value of the order, and is shown at checkout before the order is finalised. The shipping cost consists of the courier fee and a packaging fee, and is shown separately at checkout. In case of a temporary promotion, the conditions of free or discounted shipping are stated separately.

4. Delivery and receiving the parcel

When you receive the parcel, make sure it is intact and the packaging is not torn, dented or wet. In case of visible damage, please draw up a damage report with the courier and, if possible, do not accept the parcel. In case of damage or missing items, notify us immediately at webshop@bezier.hu. Also inspect the product after receiving it; in case of a defect, damage or discrepancy, the Returns policy applies.

5. Failed or incorrect delivery

The customer is responsible for the accuracy of the delivery address. If delivery fails because of an incorrect or incomplete address, the parcel may be returned to us and the customer bears the cost of re-delivery. If the customer does not accept the parcel despite several delivery attempts, it is sent back. For a prepaid order, any refund is decided case by case, and we may deduct the shipping cost and any administrative costs.

6. Custom and made-to-measure products

Wall murals and wallpaper are made to the wall size given, and WallArt in the chosen material and size, so the production time can be longer than average. In this case we aim to give the exact deadline in advance. The right of withdrawal for custom-made products is governed by the separate provisions of the Returns policy.

7. Contact

For questions about shipping: SPACES by bēzier™, e-mail: webshop@bezier.hu, address: 5900 Orosháza, Kossuth Lajos utca 9.